REMOTE SUPPORT

Connect with Maycom Solution support staff easily, safely, remotely, from anywhere! It can be from home, from the other side of the office or even halfway around the world!

Maycom Solution works with AnyDesk to ensure a secure and trusted remote desktop connection for professionals and individuals alike.

Run the Remote Desktop Application on any selected platform, such as Linux, Windows, Mac OS, plus mobile apps for iOS and/or Android devices.

OTHER SERVICES

2) We offer FREE ON-SITE DEMONSTRATIONS of the accounting software packages we resell and support. This FREE on-site demonstration gives us the opportunity to meet the key players in your company and find out first hand how your company works and determine the specific needs of your company that we can help fulfil.

3) We offer AFTER THE SALE implementation and training as well as conversion of your current data into the new accounting software product. We have extensive experience in working with several accounting packages to retrieve the Customers, Vendors, Inventory Parts lists, etc. in order to import them into the new product. This saves time in the implementation process. Our Training techniques are hands on – your hands – not ours. We feel that only when you are at the keyboard do you actually learn. This technique has worked extremely well for us and we do not plan to change it now.

4) We offer ONGOING SUPPORT through maintenance plans provided by the manufacturer of the software you choose as well as personal technical support. Because you work at all hours, we work at all hours and are available via our cellular phone service. You can reach us anytime – day or night – weekends, etc.

5) We offer CUSTOM REPORT WRITING using Crystal Reports. Crystal can be used with some of the packages we resell to create special reports –including sub reports– that are not available in the out of the box reports. Additionally, we train our clients to create special custom reports using the custom exports and ODBC report setups available in their packages. Finally, if you choose a package that limits your print option to EXCEL then we review your knowledge of the EXCEL features that will allow you to succeed in your custom reports there.

Our clients depend on us from the first step of the process to the last and then some. We keep our clients for life because they are the most important people to us. We have the reputation for service.